Start with us

Email support@globalcertify.eu with your name, policy number, what happened and the outcome you are seeking. We record and track the complaint.

Insurance complaints

If the complaint concerns underwriting, claims or insurer conduct, it may need to be handled by the insurer shown on your policy. Applicable escalation rights depend on the insurer and jurisdiction, and should be stated in the policy wording and regulatory disclosure.

Response records

We keep a support and audit history so that decisions and status changes can be reviewed.